Help

Frequently Asked Questions

Client

  • Recording
  • Why does WeGame not record [INSERT GAME NAME HERE]?
  • WeGame is not working with a supported game.
  • I have issues when Alt-Tabbing from the game with WeGame running.
  • I have issues when I change resolutions in a game with WeGame running.
  • Source-engine games (HL2, CSS, DoD:S, etc..) are stuttering.
  • Recording with WeGame slows down my game.
  • My videos are out of order in the video list.
  • My videos don't appear in my video list. / My videos are corrupt or cannot be played.
  • Sound
  • I don't have sound in my videos.
  • The sound in my video is out of sync / distorted.
  • Settings
  • How do I change my Record Hotkey?
  • Where does WeGame save my videos?
  • How do I change where WeGame saves my videos?

Website

  • How do I upload a video to WeGame?
  • How do I change my user avatar/image?
  • How do I reset my password / OMG! I forgot my password!
  • How do I edit/delete videos I have uploaded to WeGame.com?
  • How do I become a WeGame Creator? / How do I get a WeGame channel?
  • Why was my video removed?
  • My .WMV video is not working on WeGame!
  • How do I upload a video that is not recorded with the WeGame client?

Still Having Trouble?

Contact us directly:

via E-mail:
help@wegame.com

via IRC:
#wegame on GameSurge