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Query on Forum Rules Clarification

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Hhoky

The Noob
Level 13
32 Posts
1 month ago
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I have a few questions on Wegames Forum rules, as well as their rules for Forum Moderators and am unsure where to ask them. I have just pawed through the Terms of Service (sorry for the fingerprints, they were good choco doughnuts though :P ) as well as any and all "Stickies" "Locked posts" and "Rule Posts"

My first question is, should this be something I contact Wegame about? (currently when ever I try to access the help contact however I get this report -
Secure Connection Failed
help.wegame.com uses an invalid security certificate.
The certificate is only valid for *.pbwiki.com
(Error code: ssl_error_bad_cert_domain) )

Since Wegame currently has no way to contact a specific individual other than their Comment Wall, should I post here? Is there a better forum suited for this topic?
Thanks in advance. ~Hh

Kromus

The Twilight Vanquisher
Level 41
2014 Posts
Moderator
1 month ago
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Here is a Forum Topic that talks about the rules- but as you've siad you've read it already :)
http://www.wegame.com/forums/Offtopic/We...
That should be everything you need to know, Moderators cannot ban without some form of process and it has to be something really, REALLY bad.

As to the error:
If you have questions or problems help@wegame.com is the best place to go, and for client support first try http://help.wegame.com/ and if that doesn't help then feel free to email help@wegame.com :)

Most things get solved through email.

Hope this helps!

Hhoky

The Noob
Level 13
32 Posts
1 month ago
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Um, Thank you Kromus. As I said, I have already read the posts, and there is nothing on the help pages about forums/rules. I am grateful for the email address, as the link to it is not working due to a weird security certificate thing.
I was just unsure if it was safe to post here about rule questions and policies, or should I contact Wegame directly.
I have been here a long time, and I have seen a bit of contradictory things, and naturally I have questions, but Wegame hasn't made it very easy to get those questions answered, and I'de hate to bother them through e-mail when I'm sure they are busy with actual problems/fixes and support.

kfdmonkey

The Hax0r
Level 36
385 Posts
Staff
1 month ago
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Sounds like you're trying to go to https://help.wegame.com/ instead of http://help.wegame.com/

For other questions, emailing help@wegame.com is the preferred way of contacting staff.

Web Developer for WeGame.
http://kungfudiscomonkey.net/
私は日本語が好きです。

Kromus

The Twilight Vanquisher
Level 41
2014 Posts
Moderator
1 month ago
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Well at least I was a small help, and thats better than nothing :)

Hope what Kfdmonkey said sorts it for ya'

Hhoky

The Noob
Level 13
32 Posts
1 month ago
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I'm sorry for not being clear. When I go to the link posted above, and click on the side bar for "Contact Us" is when I receive the Security Warning. All other links there are fine however.
(Edit - even once I sign into the help site I still receive the error from any "Contact" link )

kfdmonkey

The Hax0r
Level 36
385 Posts
Staff
1 month ago
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I'll look into it. For future help requests though, email is prefered.

Web Developer for WeGame.
http://kungfudiscomonkey.net/
私は日本語が好きです。

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